Customer Support
- Are the online courses available for a limited time?
- How can I change the currency on the website?
- I finished the '21Days of Flow' workshop but didn't get a certificate.
- Will I need to pay customs for my order?
- How can I choose a specific language of the tool when I order from the website?
Learn more about our Trainings
- Which tool should I purchase ?
- Can I use the tool without any training?
- Where will the Turning Point Program be held ?
- Which languages are the tools translated into?
- About Points of You®
- I am interested in joining one of the workshops
Getting started
- What happens if I am not satisfied after I finish the workshop?
- When is the next workshop?
- How can I use the Points of you Tools ?
- How can I book a meeting
Tribe and Community Points of you
- Are you going to keep the FB Points of You® Tribe and Academy groups open?
- How can I contribute?
- Community Notifications Preferences
- Could you change your mind about making the transition from FB to in-house community?
- Why are we moving from Facebook?
Learning Space
- What if I miss a session? Can I access and view recordings?
- How long do I have access to course materials?
- Do I need to have Points of You® tools in order to participate in the online courses?
- How can I get the zoom link for the online meeting?
- How can I get my course completion certificate?
How to become Certified
- Do I get any credits for participating in the Points of You® Academy workshops?
- What do I need in order to facilitate an Points of You® Academy workshop?
- After becoming Certified, Which workshops can I facilitate?
- Who is my contact person in the ICF?
- How do I become a Points of You® certified facilitator?
- I can't find my workshop completion certificate
Shipment and Products
- How much does shipping cost?
- I ordered 1 week ago but still didn't get any info or tracking no. for my order, what should I do?
- How long does it take until I recieve my order?
- I received my order by I got different Items then what I ordered, what should I do?
- How can I change my order after it’s been placed?
- When will my order be shipped?
Turning Points Program
- I signed up for Turning Point Program, will I need to be in quarantine?
- I signed up for Turning Point Program but I need to cancel my attendance
Tools
- What are the differences between the tools?
- Are your workshops online or face to face ?
- What is the difference between Points of You® tools?